Teachers… thank you for another great school year. Students get younger each year as you get older. As you experience the GIFT of aging, you the chance to get 1 more year out of touch… OR one closer to staying in tune. Continue to see them as children, not adults.
Rewind, and see them as 3rd graders, then go down to 2nd … and 1st with patience. Keep in touch with the patience you would give 1st – 3rd grade development….
Let me close this story out, before the month runs out… regarding my trip to L.A.
If you’ve been keeping up with the previous episodes about the bumped flights and lost luggage, you’ll see why I decided to take an earlier return flight to Chicago, than planned. My return flight was scheduled for 10:55pm Sunday to connect in Detroit and arrive in Chicago at 8:00am Monday morning… and I had a class to teach at 9:00am. [sidebar – if I don’t teach the class, I don’t get paid. The money I get for teaching the class pays for things like airline tickets and conference registrations… I digress]
I called on Saturday night to find out that there is an additional $50 fee for booking an earlier flight, yet they cannot guarantee your seat until you’re live at the airport. They gave me the potential flights that were unfilled, yet also stated that being there 2 hours early would be a good move. Sooooo, I made that good move on Sunday morning. Got to the airport. Went to the ticket machine and booked myself standby on a new flight.
Oops, the computer said to see the Reservation Agent for my ticket. The Agent said there’s no longer such a thing as ‘standby.’ I agreed. WE looked at what the computer spit out. I calmly agreed with him and wondered aloud about my options. His computer would not give him the help he needed to resolve this conflict. He stopped and asked 3 co-workers. They were stumped as well. He went back to talk to a person in a red jacket (I think they are the captains), and came back… the computer still wouldn’t cooperate. Another co-worker mildly suggested he give up. I calmly enjoyed his tenacity….
Bottom line: he spent 45 minutes with me… booked me on a flight… waived the $50 switch fee AND the $25 luggage fee based on “… what happened on [my] incoming flight…”
Point: when you are calm enough to respect people, they FIND a way to help you… and a means to justify their help.
I wished him and the others well, and gave each of them a different Passing Thoughts acronym.
We have 365 (sometimes 66) days to find a reason to celebrate one another. The “acknowledgment days” are simply on the calendar to remind us of that gift and requirement. Make/keep yours a heart of celebration and appreciation for everyone in your life… everyday….
As alluded to in my previous post… my bags didn’t survive the flight switches. As the last few passengers rolled and pulled their luggage out the door I challenged my imagination to believe that my suitcase would plop down onto the carousel any minute. Finally I asked who I needed to speak with, and was calmly welcomed by a very capable and accommodating gentleman who was not handling his first lost bag. We forget that sometimes… I think that’s where any of you who are screamers come in.
Think about it… in some way, the person is glad your bag is lost, because it justifies their having a job. Then they are excited about taking it to the next level, of easing your discomfort and resolving the situation asap… justifying their having a job....
Your luggage cannot get there any faster as you rant and rave. I’m also pretty sure that, as fast as the attendant seems to be able to type, they can type faster if you’re not screaming in their ears about something they have absolutely no control over. They offer toiletries and whatever will get you through the night. I admit I declined the offer, so I can’t list the menu for you. I have traveled enough to have known to pack “change of clothes” stuff in my carry on. Make the adjustment in your packing, so that you can experience a bump in your plans rather than a crash.
In fact, we’ve all made some adjustments in travel and travel plans since 9/11. Care to list one? I’ll close out with my return trip testimony in a few days, because I’m working on another testimony as you read. ;-)